Velcom.ca Canada ISP–High Speed Internet Service Provider

Account and Address Information

Account Information

First Name *

Last Name *

Primary Contact Number *

Ext

Secondary Contact Number

Ext

Login Information

E-Mail Address *(this will also serve as your login)

Password *

Confirm Password *

Shipping Address

Same as my Service Address

I would like to change a shipping address

New Shipping Address

First Name *

Last Name *

Street Address *

APT/Unit # (if Applicable)

City *

Province *

Postal Code*

Service Address

Street Address *

APT/Unit # (if Applicable)

City *

Province *

Postal Code *

Order Notes

Internet

Your Preferred Package

Change

Package Features:

Up To Mbps Up To Mbps

Usage /mo

Installation and Equipment

Activation Fees

Hardware

Addon Products

Additional Equipment

Do you have a traditional (non-VoIP) phone service at home?

Additional Landline Information

Phone Provider*

Phone Number Owner Name*

Service Number*

Dry xDSL Options

Setup fee

Monthly Fees

Installation Date

It takes approximately one week for the service to be installed and the first possible date has been pre-selected for you. You may change the preferred date, excluding Sundays and holidays. If the date you have selected is not available the first available installation date will be selected instead. Should the confirmed date not be convenient we would be happy to work with you to reschedule your installation.

Preferred Date (MM/DD/YYYY)*

Time Frame*

Home Phone

Choose your preferred plan:

Change

Included Features:

Voicemail 3 Way Calling Call Forwarding Caller ID

Call Waiting Call Return Do Not Disturb Call Records

Home Phone Number

I would like to get a new phone number

I would like to port my existing number. ($50/onetime)

Municipality*

Select Your Number*

Phone Number Transfer*

Port Requirements:

Please take note of the following requirements for number porting to take place:

Number porting can take up to 30 days. You will need to ensure that your existing phone service remains active and good standing with your current phone provider while the porting takes place. Once the number is ported, you may cancel your current phone service.
We will require a copy of your latest invoice from your current phone service provider. Please sign the invoice with your signature and indication that the invoice is paid should be visible. The document can either be faxed or emailed to our sales department.
(Please ensure that your name and phone number being ported are clearly visible on the invoice.)

Our Fax #: 416-800-7551, E-mail: [email protected]

Number To Port*

Phone Equipment

911 Limitations We want to make sure that you are aware of important differences in the way 9-1-1 service operates with a VoIP phone when compared with traditional telephone service. Please click here "911 Limitations" to find out more information about the differences.

Billing Information

I have read and agree to the Terms of Services

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Select Province

Select your type of service

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